• “Our customers are not an interruption, but the purpose of our work.”
  • Request A Quote

Quality Manager & Management Rep

Brief Description

Assures quality products and processes by establishing and enforcing quality standards; testing materials and product.

Job Responsibilities

The essential functions include, but are not limited to the following:

  • Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators
  • Establishes raw material standards by studying manufacturing and engineering requirements; conferring and negotiating with suppliers; devising testing methods and procedures
  • Establishes standards for the finished product be devising evaluation tests, methods, and procedures
  • Establishes rework standards be devising inspection and physical testing methods and procedures
  • Establishes product quality documentation system by writing and updating quality assurance procedures (ISO 9001 Certification)
  • Maintains product quality be enforcing quality assurance policies and procedures; collaborating with operations supervisors to develop manufacturing and training methods
  • Prepares product and process quality reports by collecting, analyzing and summarizing information and trends
  • Prepares all necessary inspection reports for customer submissions (first article or PPAP)
  • Review customer complaints regarding quality and issue return authorizations
  • Lead for external customer audits and completion for any corrective action requests that may result
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Achieves financial objectives by preparing the quality assurance budget; scheduling expenditures; analyzing variances; initiating corrective actions
  • Management Representative for ISO
  • Responsible for NAFTA Tariff classification
  • Contributes to team effort by accomplishing related results as needed
  • Maintain regular attendance
  • Completes all required paperwork, records, documents, etc.
  • Follow all safety and work rules and regulations
  • Perform cleaning duties as assigned
  • Other job duties as assigned
  • Management Rep for all ISO audits, certifications and any dealings with ISO

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • Ability to stand, sit, or walk for extended periods of time
  • Able to lift and/or move between 20 to 40 pounds
  • Specific vision abilities required by this job include close vision, color vision and ability to adjust focus
  • Ability to work in a setting where noise levels vary

Education requirements, certifications, work experience

  • Bachelor’s degree and three to five years of related experience; or an equivalent combination of education and experience
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers
  • Ability to calculate figures, use a weight scale and ruler
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited or no standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Ability to read and write English
  • Must be able to analyze information, perform reporting research results, have a technical understanding, promote process improvement, develop standards, manage processes, utilize manufacturing methods and procedures, deal with complexity and problem solving and use process improvement
  • Undergo a reference or security check
  • Pass a drug test
  • Work with a sense of urgency
  • Team player
  • Good at problem solving


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Apply Now